Shipping Policy
Delivery Service
At BellaSarto, we are committed to providing reliable and efficient shipping services across Canada. We process orders Monday through Friday, ensuring your premium suits reach you in perfect condition.
- Free standard shipping on all orders over $500
- Orders processed within 24-48 hours
- Shipping from Ottawa, Ontario
- Delivery via Canada Post and FedEx
- Full order tracking provided
Shipping Methods and Timeframes
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5-7 business days | Free on orders over $500 $19.95 for orders under $500 |
| Express Shipping | 2-3 business days | $29.95 |
| Next Day Delivery | Next business day | $49.95 |
Delivery Areas
We deliver to all provinces and territories in Canada. Delivery times may vary for remote locations:
Major Urban Centers
- Greater Toronto Area: 2-4 business days
- Montreal Metropolitan Area: 2-4 business days
- Vancouver: 3-5 business days
- Calgary: 3-5 business days
Remote Areas
- Northern Territories: 7-10 business days
- Rural Areas: 5-7 business days
- Remote Communities: 8-12 business days
Order Processing
All orders are processed at our Ottawa location within 24-48 hours of receipt. Orders placed after 2:00 PM EST will be processed the next business day. During peak seasons and promotional periods, processing times may be extended by 1-2 business days.
Order Processing Steps:
- Order verification and payment processing
- Quality inspection of items
- Professional garment preparation and packaging
- Shipping label creation and carrier pickup
- Tracking information sent via email
Tracking Your Order
Once your order ships, you will receive a confirmation email with your tracking number. You can track your package at any time through:
- Your shipping confirmation email
- Your BellaSarto account
- Contacting our customer service at +1 (613) 742-3382
Special Handling
All suits are carefully prepared for shipping:
- Professional garment bags for protection
- Reinforced boxes to prevent damage
- Climate-controlled shipping when necessary
- Signature required on delivery
International Shipping
Currently, we only ship within Canada. For international inquiries, please contact us at ask@ca.bellasarto.com for special arrangements.
Contact Us
For any shipping-related questions, please contact us:
- 242 Queen Mary St, Ottawa, ON K1K 1X2, Canada
- +1 (613) 742-3382
- ask@ca.bellasarto.com